Manchester Airport chaos is so bad that passengers are just ABANDONING their luggage

Dozens of uncollected bags – from flights that landed the previous day – were left in the Terminal 3 collection hall, abandoned by their owners who decided they had waited long enough.

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Airport security chaos at Manchester Airport as passengers leave their luggage

The chaos at Manchester Airport continued, with holidaymakers having to wait more than two hours to collect their luggage.

Alison Unwin, 60, saw dozens of uncollected bags – from flights that landed the previous day – left around the Terminal 3 collection hall, apparently abandoned by their owners who decided they had waited long enough.

It comes just days after the Manchester Evening News reported huge security queues and hours of flight delays and baggage handlers who are ‘under more stress than ever’.

After a holiday in Tenerife, Alison, her husband Paul, 62, and their son Ben, 25, landed at Manchester Airport at 5.16pm on Saturday after a Ryanair flight.

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Unclaimed bags at Manchester Airport T3
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Passengers have faced delays and queues due to “unexpected” demand in recent weeks.
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Their luggage did not arrive until 7.30pm and after booking a taxi, Paul decided to take the taxi back to the family home in Macclefield rather than incur extra charges, then returned to his own car to collect his wife, his son and the Bags.

Alison, speaking from the collection hall as she waited for her bags on Saturday night, told MEN: “There are bags everywhere from previous days. It’s really unacceptable. They have tickets dated yesterday If I wanted to, I could walk away with one of these bags.

“There are abandoned pushchairs, car seats, golf clubs and suitcases scattered around since yesterday. No one has picked them up. They are just left there.







Passengers faced long delays and hours of queuing at Manchester Airport
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“There’s a girl here with cystic fibrosis and the enzymes she needs are in her suitcase. There’s people here with a little baby and they’re waiting for their car seat. Of course they can’t go home. them without him.

Manchester Airport was approached for comment and a spokesperson reiterated a statement issued following the earlier issues.

They said: “We apologize to those passengers whose experience at Manchester Airport today did not live up to expectations.

“As we recover from the impact of the coronavirus pandemic, our industry as a whole is facing staff shortages and recruitment challenges. As a result, we are advising customers that the queues for security may take longer than usual, and we encourage guests to arrive as early as recommended by their airline.

“Because of the security checks and training associated with these roles, it takes time for people to start working at our operation.







Some bags are left damaged
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“That is why we are exploring a number of short-term measures to provide the best possible service, such as the use of agency staff and different ways in which existing colleagues can support our operation.

“We are aware that similar challenges are faced by airlines and third parties, such as baggage handlers, operating on our site. Together, we are working hard to provide the best possible service under the circumstances, and to resolve these issues as ASAP.”

A Swissport spokesperson said: “We are sorry that passengers experienced this level of disruption. With a dramatic increase in the number of flights, as pandemic-related restrictions continue to ease, the capacity of the baggage system is under enormous pressure.

“We, and other baggage handlers operating at the airport, are all working closely with airport management to help identify contingencies while they take care of vital maintenance and improvements. that these shared facilities require.”

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